Manhattan Home Design, a furnishings business focusing on mid-century modern-day and modern items, positions itself as a supplier of " budget friendly luxury." The firm supplies a curated collection of furniture, consisting of renowned reproductions and original designs, aiming to bring top quality, trendy pieces to a vast target market.
Brand Philosophy and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to supply functional and trendy furniture that shapes the way individuals live. Polak, a previous business legal representative who acquired Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and high quality. The firm's brochure includes popular things like the Mario Bellini Couch and the Ducaroy Couch, often made with premium products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive take a look at Manhattan Home Design Reviews from both the firm's internet site and independent testimonial platforms exposes a blended photo. The Sitejabber website offers a especially telling viewpoint, with an total score of 2.6 out of 5 celebrities, recommending a pattern of customer discontentment.
Favorable Responses:
Numerous clients applaud the aesthetic and quality of the furnishings, keeping in mind that items often surpass assumptions in terms of product and craftsmanship.
Some evaluations from the company's web site emphasize products as "statement-making" and " specifically what I needed to pull the room together."
Older evaluations from third-party websites also point out favorable experiences with item top quality and prompt delivery.
Negative Feedback:
Much more recent reviews on independent websites like Sitejabber and Houzz paint a much less positive image, with constant complaints concerning service, worth, and deceptive advertising.
Typical problems highlighted on Sitejabber and various other platforms include:
Poor customer service: Clients report a lack of communication and problem fixing problems.
Misleading techniques: There are discusses of items being noted as "in supply" when they are not, along with a "bait and switch" approach with furniture high quality Manhattan Home Design Becca Polak and sales.
Delivering and shipment problems: Lengthy hold-ups, unfinished orders, and harmed items upon arrival are frequently cited.
Problem with returns and refunds: Customers have actually reported substantial obstacles in obtaining refunds or substitutes for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background remains in the company and lawful globe, and she acquired the business with the goal of enhancing the online furnishings shopping experience. She is likewise a contributor to the business's blog, where she writes about interior design fads and suggestions. Her management is concentrated on curating classic, high-quality items and changing the company's online reputation through a more customer-centric method.